FAQs
What is your return and refund policy?
Posted by Francesca Geens on
Please feel free to return your journal within two weeks as long as it is unused and in a sellable condition. You will need to pay for the return postage and we strongly suggest you use a signed for option as we can't issue a refund until we receive the goods and have checked that they are in good condition. Please note that you are responsible for providing the correct shipping address. We cannot be held responsible for delayed or lost deliveries if the address provided is incorrect. If you are using PayPal, or other payment platform, please ensure that...
How much do you charge for postage and packaging?
Posted by Francesca Geens on
Postage and packaging charges for the UK - Royal Mail 48 / Amazon Shipping We are currently trialling Amazon Shipping on some orders to see if this results in a faster delivery. If you order more than one journal, they may arrive in separately. Orders are dispatched on the same or next working day, and should reach you in 2-3 working days following dispatch. 1 Journal: £4.50 2 Journals: £5.99 3 or more journals: FREE shipping If you are based outside the UK - Tracked Royal Mail service: 1 Journal: £34.00 2 and 3 Journals: £41.00 (Converted to local currency at checkout...
Do you ship outside the UK?
Posted by Francesca Geens on
We ship globally from our warehouses in the USA, UK and EU. Please note that you are responsible for any customs charges which may be incurred. USA: we ship to the USA as The HappyMe Journal and you can order this at happymejournal.com European orders ship from our warehouse in The Netherlands: eu.happyselfjournal.com All other destinations ship from the UK: global.happyselfjournal.com If you have any questions please email hello@happyselfjournal.com
Can I order in bulk for my school or youth group?
Posted by Francesca Geens on
We are proud to supply schools around the world. Please get in touch to ask about pricing for schools and groups at hello@happyselfjournal.com
How long does the journal last?
Posted by Francesca Geens on
My First Journal and Junior Journal The journal has 12 full weeks of daily journaling pages and a section at the front they can fill out at any time. Children are encouraged to fill out their journal every day but as the pages aren't dated it is possible to do it at your own rhythm and easy to keep going should you miss a day. Three months is an ideal length as it's similar to a school term and so feels achievable for the children to establish their new daily journaling habit. When testing the kids preferred this length and a longer book would...